mobile search

Frequently Asked Questions

Q: How long does it take to receive my order?

A: Typically most orders will ship in 3-5 business days. (Orders received after 9am will go into production the following day) Seasonal demands may vary and will increase production times.

Q: How do I recover my password?

A: Simply enter your email address in the login box and press the forgot password option. An email will be sent with a new password.

Q: How do I make my image fit for a gallery wrap?

A: Most importantly, make sure your image fills the enitre customization tool area.  If you leave any white space we will assume that this is by request.

Q: Do you take returns?

A: Due to the custom nature of our products, no returns or refunds will be offered. (from time to time we do make production errors, if this is the case please contact us and a replacement will be made.) However, any additional Rush shipping that may be needed will be the sole responsibility of the customer.

Q:Can anybody purchase photo gifts from this site?

A: No. This is a wholesale website that only sells to professional photographers. Your tax ID will be required.